MTN said that the price hikes are necessary due to macroeconomic and other factors such as network vandalism, battery and generator theft, and increased electricity prices.
Image: Picture: MTN
MTN contract customers will have to pay a bit more for their cell service in 2025.
The telecommunications giant announced price adjustments for its consumer contracts that will take effect from February 2025.
The company said that the price hikes are necessary due to macro-economic and other factors such as network vandalism, battery and generator theft, and increased electricity prices.
“The 2025 consumer monthly bill increase of 4.4% includes an average subscription fee increase of 8.3% and out-of-bundle voice rates increasing on average by 7.%. USSD increases from R0.20 to R0.22 per 20-second session and itemised billing, where applicable, increases by R1.00 to R20.00 per month,” the network said.
There are some prices that have remained the same and MTN said that insurance fees, device fees, out-of-bundle data rates, SMS and MMS rates and add-on bundle fees have remained unchanged.
The company said that airtime-based Flexi and Mega Flex plans will, on average, receive 18% more airtime value as part of their monthly subscription.
The following standardised usage charges remain unchanged:
Out-of-bundle data: R0.29 per MB, billed in 25 KB increments.
R0.35 per local SMS.
R0.70 per local MMS.
R2.50 per international MMS.
R1.69 per international SMS.
MTN said that their out-of-bundle usage charges will be effective from February 2025 while the new subscription fees, and airtime value, where applicable, will be effective from the customers’ bill run date as indicated on their monthly invoice.
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